In response to Jane Kelly: Why can’t the royal wedding planners run the railways?, Fubar2 wrote:
Good points well made. And the reason why those brains are not in the public sector is because it would very quickly show up the constant crisis that it is in, to be nothing more than institutionalised alarmism and money-grabbing, empire-building and excuses for failure to adapt and look at new ways of doing things. The total opposite to this – instead of looking at it and saying ‘What can we do, how good can we make it, what can we offer?’ – the public sector merely looks at it and says ‘This is what we’re going to do for you, this is how you’re going to get it, and if you can’t work that out, then that’s tough.’ Totally different mindsets.
Strongly recommend reading a fifteen-year-old book called Systems Thinking in the Public Sector. It’s an eye-opening publication, it really is. And sad to say, one that will never be implemented. Because it’s not in the interests of the vested interests that run public services in the UK, from the politicians to the unions, to the senior and middle level managers . . . none of them.