Sunday, July 14, 2024
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Readers’ comments: Come back, Matron, we need you more than ever


In response to Karen Harradine: My hell with the Health Service – at £750 a night

These are extracts from the many comments we received:

No HS2…No EU wrote:

That the bathroom was so filthy is unforgivable, though I have heard that thanks to PC, it is impossible to criticise, let alone discipline anyone. So simple jobs like that don’t get done properly.

muncii92 wrote:

Last year a certain hospital in the South East had an outbreak of bed bugs on one ward; it had to be shut down and fumigated. Hospital tried to prevent the news getting out but a patient who was badly bitten sent photos to the local press.

Bil the Little Englander wrote:

My experience of Winchester hospital for my treatment of pulmonary emboli is exactly as described by Karen. Only difference was that I was in hospital for 12 nights of hell not one.

Charles Dawne wrote:

The UK desperately needs to look at what the NHS can now realistically provide and focus on that, rather than trying to cover the vast range of services that it does.

Chris Cleary wrote:

My experience too. The NHS is technically very good, keyhole surgery etc. but the general care is truly woeful.

Brian Joran wrote:

I’ve been in hospital a couple of times, and outpatients quite a lot, in the past few years. I don’t recognise the author’s experience, except the inevitable noise. The SENs may have gone, but there are some excellent Health Care Assistants: one of these was as good as anyone on the ward at putting a cannula into my vein.

Uusikaupunki wrote:

I think the rot started with nursing degrees, when nurses became ‘graduates’ emptying bed-pans, cleaning up etc became beneath them and it was left to unsupervised underlings, with no Matron to crack down on anyone.

SonoView wrote:

When I started as a junior doctor in 1974 at Whipps Cross Hospital in East London the medical ward I was on was run by Sister Turp – a dragon. But my goodness me she ran a tight ship, and although the ward was an old-fashioned ‘Florence Nightingale’ style it was well ordered and both staff and patients had confidence. Sadly over the years I witnessed the slow decline in standards of nursing care. Training changed from being an apprenticeship to a degree course, and many nurses are far more interested in being ‘noctors’ rather that doing basic patient care, which is largely left to much less trained nursing aides. Bring back Sister Turp, I say!

MrsDoyle123 wrote:

On the plus side I’m pleased they insisted on receiving payment. However, there is a time and a place and a way to do it.

I used to think that if we paid just a little when receiving care we might get better treatment as nurses wouldn’t think of us as charity cases getting something for nothing – you have rather disproved that theory!

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